Account Management

Delete Your Account

Request permanent deletion of your Vellaya AI account and associated personal data.

This action is permanent

Deleting your account will permanently remove your profile, scan history, analysis results, routines, favorite products, and subscription data.

How to Delete Your Account

1

In the App

Open Vellaya AI → ProfileSettingsDelete Account

2

Delete Confirmation popup

A confirmation popup will appear asking you to confirm your account deletion request. You submit your request and your account will be deleted.

3

What to Include

  • Your registered email address
  • Your full name as shown in the app
  • Confirmation that you want permanent deletion

What Happens to Your Data

  • All personal data erased within 30 days
  • Uploaded images deleted immediately after analysis
  • Billing records retained only as required by law
  • Cancel active subscriptions before deletion